Contact Us for Returns & Exchanges

Please enter your email address, phone, name

  1. Order Number
  2. Item ID
  3. Why return or exchange？

Return Conditions

  1. You have 30 days to decide if an item is right for you, if not, you can certainly come to us within 30 days of receipt.
  2. The following items cannot be returned or exchanged: bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets).
  3. Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way.
  4. We do not accept returned items that were sent back by you directly without checking with us first.
  5. We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.

Note: The original shipping fee and insurance are non-refundable.

Suggestion and Advice:

Any suggestion and advice are welcome. Please feel free to contact us and help us to improve our service.Send email to Nordsqueen@verwish.com